Telecom companies looting consumers
8 percent of the customers money is deducted as service charges at time of loading.
ISLAMABAD (Online) - Telecom companies in the country are looting the innocent customers through service charges and deduct 8 percent of the customer’s money.
The telecom operator charge this amount soon after customers load money into their account and this amount goes to the operators.
Interesting thing is that companies are charging this amount without any service and no justification is given from their side.
Earlier these charges were different but not all the telecom operators are charging 8 percent of all amounts. It is unique experience from the telecom operators in the country as in any other country such charges have not been collected by operators.
When contacted telecom officials told online that low tariffs, low ARPUs, expenses on infrastructure and other elements are the reason to deduct service charges from the consumers.
