Citizens Bank to pay $9 mln penalty over credit card practices--US regulator
Technology
Citizens Bank to pay $9 mln penalty over credit card practices--US regulator
(Reuters) - A unit of Citizens Financial Group Inc (CFG.N) will pay a $9 million civil penalty to resolve accusations it violated laws that protect consumers who dispute credit card transactions, the US Consumer Financial Protection Bureau said on Tuesday.
The regulator had accused Citizens Bank of failing to properly manage and respond to customers' credit card disputes and fraud claims.
