Murtaza Javed Abbasi launches PM complaint portal on social media
Pakistan
The platform was launched on Facebook, Whatsapp and Instagram
ISLAMABAD (Dunya News) - Minister for Parliamentary Affairs Murtaza Javed Abbasi says government has introduced a social media platform and a Whatsapp number for public complaints.
Talking to media in Islamabad on Friday, he said people now can convey their grievances conveniently while sitting in their homes. The performance of these platforms will be reviewed periodically.
Murtaza Javed Abbasi informed that out of total 11,471 complaints received 11,280 were resolved adequately and remaining 191 are under process.
The whatsapp number 0310-8151766 can be used for call or message to lodge a complaint. Citizens will be able to lodge a complaint against federal ministries, divisions, corporations and provincial departments.
The Minister said federal government has also advised the provincial governments to nominate focal persons in their provinces to resolve the complaints amicably.
He said we have decided to hold "Khuli Kachehris" at divisional levels and the former himself listen to public grievances. After provincial capitals, such platforms will be held at divisional and district levels.
