M&S apologises after glitch knocks site, app offline

M&S apologises after glitch knocks site, app offline

Technology

M&S apologises after glitch knocks site, app offline

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LONDON (Reuters) - British retailer Marks & Spencer (MKS.L), opens new tab apologised to customers on Saturday after its website and app went offline for several hours because of a "technical issue".

Visitors to the group's site were from around lunchtime greeted with the message: "PLEASE BEAR WITH US. Sorry you can't shop with us right now. We're working hard to be back online as soon as possible."

A spokesperson for M&S, one of the biggest names in British business, said the website and app were back up and running as of 1700 GMT

The company said the outage was due to a third-party service provider experiencing a "technical issue" and apologised to customers "for the inconvenience caused."

Several British retailers have recently been hit by online outages.