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Samsung Elec Chairman apologises to customers, public amid labour tensions

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Samsung Chairman Jay Y. Lee apologised over a wage dispute with the company’s union as strike risks grow, while talks continue amid concerns for South Korea’s economy and chip supply chains.

SEOUL (Reuters) - Samsung Electronics (005930.KS) Chairman Jay Y. Lee apologised to ​customers and the public on Saturday over the ‌company's wage dispute with its South Korean labour union ahead of a possible strike that could shake the economy.

"I sincerely apologise to ​customers around the world for causing anxiety and concern ​due to issues within our company," Lee said ⁠in his first public remarks on the dispute, adding that ​he also "deeply bows in apology to the public".

After pay negotiations broke ​down this week, the labour minister met Samsung Electronics management on Saturday and urged the company to take an active role in resolving ​the dispute through dialogue.

South Korean government officials, including the ​prime minister and finance minister, have voiced concerns that a strike at Samsung ‌should ⁠be avoided at all costs, warning it could pose significant risks to economic growth, exports and financial markets.

The collapse of the government-mediated negotiations heightened concerns about a strike at the ​world's biggest memory ​chipmaker, whose ⁠customers include Nvidia (NVDA.O), AMD (AMD.O) and Google (GOOGL.O).

The union said on Friday it remained committed to a planned strike ​starting next week, even after the company ​proposed resuming ⁠pay talks without conditions.

In 2020, Lee apologized for the behaviour of executives caught sabotaging labour union activities, and vowed to ⁠guarantee ​labour rights at the tech giant. ​Some of Samsung Group's former and current executives have been investigated or convicted.

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