Internet services fully restored in Pakistan

Last updated on: 30 October,2019 06:45 pm

The PTCL announced the restoration of internet traffic.

ISLAMABAD (Dunya News) – Internet services in Pakistan have been completely restored in Pakistan after the fault developed in an international submarine cable was repaired, the Pakistan Telecommunication Authority stated on Wednesday.

The PTCL announced the restoration of internet traffic. “We are pleased to inform you that the SMW-4 submarine cable fault has been rectified and internet services have been restored.

Good News! We are pleased to inform you that the SMW-4 submarine cable fault has been rectified and internet services have been restored. We regret any inconvenience caused and thank you for your patience. pic.twitter.com/hKvE8RcznF

- PTCL (@PTCLOfficial) October 29, 2019

In a statement by the PTCL spokesman, the company regretted any inconvenience that had been caused by the disruption in services.

In a post shared on Twitter on Tuesday, PTCL had said: "We regret to inform you that due to international submarine cable fault, internet services are impacted across Pakistan.

"Our technical teams are working on fully restoring internet services. We apologise for any inconvenience caused and thank you for your patience."

Pakistan International Airlines (PIA) online check-in systems also went down across the country due to the underwater cable fault.

“PTCL network is down due to damage to their underground cables causing outage of PIA Check-In systems across the country. We’re moving to backup systems and manual processes. We regret the inconvenience caused to our passengers due to the resulting delays,” said the national flag carrier in a tweet.

Due to some fault in international submarine cables at around 5 pm today, users can face some problems in internet browsing quality. PTCL is working with international consortiums to rectify the fault and to determine the cause and exact location of the fault occured.

- PTA Pakistan (@PTAofficialpk) October 29, 2019

According to ProPakistani, two submarine cables had gone offline, disrupting internet in the country.

"IMEWE and SEAMEWE 4, that carry almost 50 per cent of Pakistan’s internet traffic, went offline due to a fault at a location that’s yet not determined," it said. ProPakistani had reported, adding that, internet service providers were "in the process of shifting the load to other submarine systems, that will balance the load to an extent".

Internet users across the country experienced downgraded speeds until the fault was fixed.

In a post shared on Twitter, PTCL today clarified that submarine cable AAE1 was "never down" during the outage. They added that some had misreported this.