PM Khan launches 'Pakistan Citizen Portal'

Khan stated that colonial-era system was in place in Pakistan.

ISLAMABAD (Dunya News) – Prime Minister (PM) Imran Khan on Sunday launched ‘Pakistan Citizen Portal’ aimed at addressing complains of the masses and getting their feedback.

Addressing the participants, Khan stated that colonial-era system was in place in ‘Purana [old] Pakistan’ which nurtured mindset of slavery.

Khan went on to say that nobody had ever hoped that govt would serve them. He added, “For the first time in history, govt is answerable to masses.”

“With PCP in place, I will be able to know whether ministries [concerned] are efficaciously fluffing their obligations or not. This [PCP] new system will change mindset of the people”, Khan was quoted as saying.

“Naya Pakistan will emerge when citizens will own their govt. The complains of the masses lodged with PCP will be answered in due time”, Khan told attendants.

Talking to APP, Deputy Secretary of Prime Minister Delivery Unit (PMDU) Adil Saeed Safi on Thursday said after registering himself with the portal, every citizen whether he or she is in Pakistan or lives abroad can register a complaint online through an APP which would be run through beta android version. However, efforts are being made to include IOS version so that citizens having iphone can also register their complaints. The portal is expected to be launched by the Prime Minister on Sunday and a report regarding the status of complaints would be regularly sent to the premier.

Giving further details, he said the complaints would automatically reach the heads of relevant departments who would take appropriate step to address the matter. The maximum time limit for addressing the complaint would be ten days. The system would be a replication of the portal successfully running in Khyber Pakhtunkhwa.

About 3760 federal and provincial departments would be linked with the portal and the letters had been written to all the provincial governments about the new initiative, he told.